🔐

Multi-factor authentication

TOTP-based MFA with recovery codes. Protect admin accounts with a second factor that works with any authenticator app.

🔑

Social single sign-on

Sign in with Google, Facebook, LinkedIn, or Apple. Reduce password fatigue while maintaining security standards.

👥

Role-based access control

Four system roles (platform admin, org admin, staff, donor) plus custom roles. Database-driven permissions with 60-second cache. Multiple roles per user.

🛡️

Field-level encryption

Payment provider credentials and sensitive configuration are encrypted at rest using Fernet symmetric encryption. Keys are never stored alongside data.

📋

Complete audit trail

Every donation, every profile change, every role assignment, every login — logged with timestamp, user, and before/after values. Exportable for compliance.

🏢

Tenant isolation

Every database query is scoped by organization ID. There is no API call that can access another organization's data — by design, not by convention.

🧠

AI data governance

All AI features run within the platform's tenant isolation boundary. Organization data is never shared across tenants, used for training external models, or accessible to other organizations. The AI intelligence layer operates on your data alone — with the same encryption, audit trail, and access controls as every other feature.

🚪

Brand isolation

For enterprise multi-brand setups, each brand is architecturally isolated — separate registration, separate JWT scope, separate email identity. A donor on one brand cannot be discovered, contacted, or imported from another. More →

🗑️

Soft-delete PII protection

When a donor is deleted, their personally-identifying fields are stripped from every read path — donations they made stay in your ledger for compliance, but their name, email, and phone disappear from API responses. Right-to-erasure honored at the data-model layer, not just the UI.

📋

GDPR-ready data handling

Export-on-request, deletion-on-request, consent tracking, lawful-basis records. Built for European regulators by default, not as an afterthought toggle.

💳

PCI scope minimization

No card data ever touches Alora's servers. Stripe Elements + adapter pattern means card numbers go directly from your donor's browser to the payment processor. Your platform inherits the processor's PCI compliance — not the other way around.

Complete audit trail
Audit Trail
Email delivery log
Email Delivery Log